Shipping Policy

  • Last Updated: 15/06/26

    Thank you for shopping with Rituals Republic. We are committed to delivering your order safely and efficiently.

    Order Processing

    • Orders are typically processed within 1–2 business days after successful payment confirmation.
    • Orders placed on weekends or public holidays will be processed on the next working day.
    • During festivals, promotional events, or high-volume periods, processing times may be slightly longer.

    Shipping Coverage

    We currently ship across most serviceable pin codes in India through our trusted logistics partners.

    If your location is not serviceable, our team will contact you regarding alternative arrangements or order cancellation.

    Delivery Timelines

    Estimated delivery timelines are as follows:

    • Metro Cities: 2–5 business days
    • Tier 1 & Tier 2 Cities: 3–7 business days
    • Remote Locations: 5–10 business days

    Please note that delivery timelines are estimates and may vary due to:

    • Weather conditions
    • Public holidays
    • Transportation disruptions
    • Local courier delays
    • Other unforeseen circumstances

    Shipping Charges

    Shipping charges, if applicable, will be displayed at checkout before payment.

    From time to time, Rituals Republic may offer free shipping promotions on eligible orders.

    Order Tracking

    Once your order is dispatched, you will receive a tracking link via SMS, WhatsApp, or email, allowing you to monitor the status of your shipment.

    Delivery Attempts

    Our courier partners may make multiple delivery attempts. If delivery cannot be completed due to:

    • Incorrect address
    • Unavailability of recipient
    • Refusal to accept delivery

    the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

    Address Accuracy

    Customers are responsible for providing accurate shipping details.

    Rituals Republic shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

    Freshness & Perishable Products

    Certain products, including fresh betel leaves included in select Paan Kits, are packed with care to maintain quality during transit.

    Customers are advised to:

    • Receive the package promptly upon delivery.
    • Store products as instructed on the packaging.
    • Consume fresh ingredients within the recommended timeframe.

    Damaged or Tampered Packages

    If your package appears damaged, tampered with, or opened at the time of delivery, please:

    1. Take photographs of the package before opening.
    2. Contact us within 48 hours of delivery.
    3. Share your order number and supporting photographs.

    Our team will review the issue and assist accordingly.

    Delayed Deliveries

    While we strive to ensure timely delivery, Rituals Republic is not liable for delays caused by circumstances beyond our control, including courier delays, natural disasters, strikes, government restrictions, or force majeure events.

    International Shipping

    Currently, we ship only within India.

    For international shipping inquiries, please contact our customer support team.

    Contact Us

    For shipping-related questions, please contact us:

    Rituals Republic

    Email: care@ritualsindia.com

    Phone: +91 8856848590

    Business Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST