Frequently Asked Questions

About Rituals India

What is Rituals India?

Rituals India is a premium Indian lifestyle and gourmet brand that celebrates the rich traditions of India through thoughtfully curated products, including authentic paan kits, artisanal tea blends, and wellness offerings.

What makes Rituals India unique?

We combine authentic ingredients, traditional recipes, and premium craftsmanship to create products that bring India's cherished rituals into modern lifestyles.

Where are Rituals India products made?

All Rituals Republic products are proudly crafted in India using carefully sourced ingredients and strict quality standards.

Are your products vegetarian?

Yes, all Rituals India products are 100% vegetarian.

Are your products FSSAI approved?

Yes, all food products sold by Rituals India are manufactured in compliance with applicable food safety regulations and carry the required approvals and licenses.

Tea Collection

What types of tea do you offer?

Our collection includes premium Indian tea blends such as Kadak Chai, Royal Elaichi Chai, Zafrani Chai, and other specialty blends inspired by traditional Indian flavors.

Do your teas contain caffeine?

Yes, our tea blends contain premium Assam tea and are naturally caffeinated.

Do your teas contain artificial flavors or preservatives?

Our teas are made using quality ingredients. Please refer to the ingredient list on each product page for detailed information.

What ingredients are used in your tea blends?

Each blend contains a unique combination of premium tea leaves, spices, herbs, and natural flavorings. Detailed ingredient information is available on every product page.

How should I prepare the tea?

Brewing instructions are provided on the product packaging and product page to help you enjoy the perfect cup every time.

How should I store my tea?

Store in a cool, dry place away from direct sunlight and moisture. Keep the pack tightly sealed after opening to preserve freshness.

Are your teas suitable for gifting?

Absolutely. Our premium tea collections make thoughtful gifts for tea enthusiasts, festive occasions, and corporate gifting.

Paan DIY Kits

What is included in the Paan DIY Kit?

Each kit contains carefully selected ingredients required to prepare authentic meetha paan at home. The contents may vary depending on the variant selected.

How many paans can I make with one kit?

The number of paans depends on the kit size. Please refer to the product description for serving details.

Do I need any additional ingredients?

No. Our DIY kits are designed to provide everything required to prepare delicious paan at home.

Is the Paan DIY Kit tobacco-free?

Yes. Our Meetha Paan DIY Kits are completely tobacco-free and crafted for an enjoyable and authentic paan experience.

Does the kit include betel leaves?

Yes, the kit includes betel leaves.

Do I need any additional ingredients?

No. Our DIY kits are designed to provide everything required to prepare delicious meetha paan at home.

Are the ingredients ready to use?

Yes. The ingredients are pre-selected and ready to assemble, making it easy to prepare paan in just a few minutes.

How long do the ingredients stay fresh?

When stored properly, the ingredients remain fresh until the expiry date mentioned on the packaging.

Shaktiprash

What is Shaktiprash?

Shaktiprash is our premium wellness formulation inspired by traditional Indian Ayurvedic practices.

How should Shaktiprash be consumed?

Please follow the serving instructions mentioned on the product packaging or product page.

Is Shaktiprash suitable for daily consumption?

When consumed as directed, it can be incorporated into a daily wellness routine. If you have specific health concerns, please consult a healthcare professional.

What ingredients are used in Shaktiprash?

The complete ingredient list is available on the product page and packaging for customer reference.

Gifting & Corporate Orders

Do you offer gift packaging?

Selected products may be available in gift-ready packaging. Please refer to individual product pages for details.

Do you offer corporate gifting solutions?

Yes. We offer curated gifting options for corporate events, festive gifting, employee appreciation programs, and special occasions.

How can I inquire about bulk or corporate orders?

Please contact our team through the Contact Us page or email us with your requirements, and we will be happy to assist you.

Orders & Shipping

Do you ship across India?

Yes, we deliver across most serviceable pin codes in India.

How long will it take to receive my order?

Orders are typically processed within 1–2 business days. Delivery timelines may vary depending on your location.

How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS.

Do you offer free shipping?

Free shipping offers may be available on select orders and promotional campaigns. Please check the checkout page for current offers.

Can I modify or cancel my order?

If your order has not been dispatched, please contact our support team as soon as possible. We will do our best to assist you.

Do you ship internationally?

International shipping availability may vary. Please contact our customer support team for specific inquiries.

Returns & Refunds

What is your return policy?

Due to the nature of food and consumable products, returns may not be accepted unless the item received is damaged, defective, or incorrect.

What should I do if I receive a damaged product?

Please contact us within 48 hours of delivery with photographs of the product and packaging, and our team will assist you.

How long do refunds take to process?

Approved refunds are generally processed within 5–7 business days and credited through the original payment method.

Product Information

Where can I find ingredient information?

Detailed ingredient information is available on every product page and product packaging.

Do your products contain allergens?

Please review the ingredient list carefully before consumption. If you have specific allergy concerns, contact our support team prior to placing an order.

What is the shelf life of your products?

Shelf life varies by product and is clearly mentioned on the packaging and product page.

Are your products made with premium ingredients?

Yes. We carefully source ingredients to ensure quality, authenticity, and a premium customer experience.

Contact & Support

How can I reach Rituals India?

You can contact us through our Contact Us page, email, or WhatsApp support. Our team will be happy to assist you.

What are your customer support hours?

Our customer support team is available during standard business hours. Response times may vary during weekends and holidays.

How can I stay updated on new launches and offers?

Subscribe to our newsletter and follow us on social media to receive updates on new products, special offers, and exclusive collections.