Privacy Policy

  • Last Updated: 15/06/26

    At Rituals Republic ("we", "our", "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

    By using our website, you consent to the practices described in this Privacy Policy.

  • 1. Information We Collect

    We may collect the following categories of information:

    Personal Information

    • Full Name
    • Email Address
    • Phone Number
    • Billing Address
    • Shipping Address
    • Payment Information (processed securely through third-party payment providers)

    Technical Information

    • IP Address
    • Browser Type
    • Device Information
    • Operating System
    • Website Usage Data
    • Cookies and Similar Technologies

    Order Information

    • Products Purchased
    • Transaction Details
    • Order History
    • Delivery Preferences

  • 2. How We Use Your Information

    We use your information to:

    • Process and fulfill orders
    • Provide customer support
    • Communicate order updates
    • Improve our products and services
    • Personalize your shopping experience
    • Send marketing communications (where permitted)
    • Detect and prevent fraud
    • Comply with legal obligations

  • 3. Marketing Communications

    With your consent, we may send:

    • Promotional offers
    • Product launches
    • Newsletters
    • Exclusive discounts
    • Festival and gifting campaigns

    You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

  • 4. Cookies & Tracking Technologies

    We use cookies and similar technologies to:

    • Improve website functionality
    • Analyze website traffic
    • Remember customer preferences
    • Measure advertising performance
    • Enhance user experience

    You may choose to disable cookies through your browser settings, although some website features may not function properly.

  • 5. Sharing of Information

    We do not sell, rent, or trade your personal information.

    We may share your information with:

    Service Providers

    • Payment Processors
    • Shipping Partners
    • Customer Support Providers
    • Marketing Platforms
    • Analytics Providers

    Legal Authorities

    Where required by law, regulation, court order, or government request.

    Business Transfers

    In connection with a merger, acquisition, restructuring, or sale of business assets.

  • 6. Payment Security

    Payments made on our website are processed through secure third-party payment gateways.

    Rituals Republic does not store or have access to your complete payment card details.

  • 7. Data Retention

    We retain personal information only for as long as necessary to:

    • Fulfill orders
    • Provide customer support
    • Comply with legal obligations
    • Resolve disputes
    • Enforce agreements

  • 8. Data Security

    We implement reasonable technical and organizational safeguards to protect your information against unauthorized access, misuse, loss, alteration, or disclosure.

    However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

  • 9. Third-Party Services

    Our website may contain links to third-party websites, applications, or services.

    We are not responsible for the privacy practices, policies, or content of third-party websites.

    We encourage users to review the privacy policies of any third-party websites they visit.

  • 10. Children's Privacy

    Our website is not intended for individuals under the age of 18 years.

    We do not knowingly collect personal information from children.

  • 11. Your Rights

    Subject to applicable laws, you may have the right to:

    • Access your personal information
    • Correct inaccurate information
    • Request deletion of personal data
    • Withdraw consent where applicable
    • Opt out of marketing communications

    To exercise these rights, please contact us using the details provided below.

  • 12. Google Analytics & Advertising

    We may use services such as:

    • Google Analytics
    • Meta Pixel
    • Google Ads
    • Microsoft Clarity
    • Other analytics and advertising tools

    These tools help us understand website usage, improve user experience, and measure advertising effectiveness.

  • 13. Changes to This Policy

    We reserve the right to modify or update this Privacy Policy at any time.

    Changes will become effective immediately upon posting on this page.

    We encourage users to review this page periodically.

  • 14. Contact Us

    If you have any questions regarding this Privacy Policy or your personal information, please contact us:

    Rituals Republic

    Email: care@ritualsindia.com

    Phone: +91-8856848590

    We will be happy to assist you.